Question 1

What is your delivery time for 8sole and Raptor Mask?

Accepted Answer

Our turnaround time from order to delivery to your clinic is 10 working days.

Question 2

Can I return the products for alteration?

Accepted Answer

We have full automation in manufacture and what you order is what we deliver. If you need a different prescription, a new order must be made.

Question 3

Can the 8sole be modified in clinic?

Accepted Answer

The 8sole is heat mouldable. Please note, that any alterations to our manufactured products will void the manufacturer’s warranty.

Question 4

How durable is the 8sole orthotic shell?

Accepted Answer

We’ve tested the 8sole with over 1 million repetitions of full body weight and there has been no deterioration or deformation of the shell. All of our products use the same material.

Question 5

Can we get a volume discount for 8sole?

Accepted Answer

Our orthotics are very competitively priced and we use a simple pricing policy. One price, whatever the additions, but we’re always open to discussion for large volumes.

Question 6

What is the warranty period for 8sole?

Accepted Answer

For 8sole the warranty period is 6 months if the product is used as directed in the user manual.

News

About